Trademark Hotel, a Member of Design Hotels
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The hotel is well located with direct access to great dinning and retail opportunities. Having stayed the hotel many times, it’s great to see that they have maintained, and improved on, their quality of service!
David
يونيو 2023
Very conveniently located by the village market which has everything you need. Staff is always ready to accommodate client and make up for their mistakes. I liked the commercial gesture by the hotel manager to make up for a few glitches that could have ruined our stay. View from the rooftop pool is really superb!
Sophie
أبريل 2023
Breakfast is very good. This hotel connected to village mole and various food we can eat. Finally, I would like to thank you for Bun&Beef and Safaricom stuff to help making M-PESA account (SIM card)!
Yusuke
أغسطس 2024
I had two consecutive stays (one through booking.com and one booked through my client). Had it been for the first stay only I would have written a negative review. The second stay however was more than perfect. So here the positives: in general i found the staff (except the receptionist the very first morning) very attentive. The rooms were well equipped and spacious. Breakfast was fantastic. As a compensation for the bad experience at the first morning I got a dinner on the house and an upgrade on my second stay. This is appreciated. Thank you!
Andreas
ديسمبر 2022
We were Celebrating an anniversary over the weekend, Loved how the Staff spiced up the room. Décor is good, room was kept clean and staff are professional. Rooftop pool was cool.There's culinary variety from the restaurants and eateries and access to a good shopping experience.
Benjamin
ديسمبر 2022
Mostly-comfortable room. Good location. Very friendly staff.
Andrew
أكتوبر 2023
The highlight of this hotel is the staff. Everyone here are amazing, sweet, accommodating and just overall a delight to interact with. The rooms are fine, not extraordinary. The breakfast is good and abundant. The rooftop pool was great - on weekends you can order cocktail and food from Hero - the amazing cocktail and restaurant on the 9th floor of the hotel. I would absolutely stay here again.
Anne
أغسطس 2023
Great location connected to Village Market - western style shopping mall. Room a good size with an opening window.. plenty of food choices in hotel and mall. Staff friendly. Green surroundings near embassies.
Brenda
سبتمبر 2024
The visit was a special treat for my son who had just turned 10! Trademark Hotel made his birthday even more special, from a welcome birthday cake; a card signed by the Guest Relations Manager, one signed from me and 3 complementary tickets for activities at the Village Market! This was way beyond what we expected and am truly grateful! Also, the view from the room was amazing!
Agatha
أغسطس 2023
The property is in a great location, and was central to everything that one could possibly want to do in Nairobi. I liked that it is anchoring an upmarket shopping mall, and gave us access to numerous choices for shopping and dining. We also loved the state of the art fitness center.
Dwight
ديسمبر 2023
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